COVID 19 - What to expect:

MASKS are REQUIRED for all patients when entering the clinic- please arrive with a clean, non-medical mask.

• Screening email- 24 hours prior to confirm you do not have COVID symptoms. If you do have any symptoms, we ask that you do not attend your appointment and use the 811 on-line self-assessment tool if you are unwell.

• Public Health Advisory Please visit this website for the most up to date list of exposure sites: https://novascotia.ca/coronavirus/alerts-notices/#possible-exposures If the answer is yes, please refrain from coming into the clinic and reschedule all appointments and immediately self-isolate and notify 811 for testing and further guidance.

Screening will also be asked upon arrival by reception and once again when you enter the room with your practitioner.

• Upon arrival to the clinic, please wait in your car and we will call you within 2 minutes of your appointment or when the practitioner is ready. We have a “check in” process if you would like to let us know you’re here: https://coastalsportsandwellness.janeapp.com/checkin

• Once entering the clinic, you will have to sanitize your hands immediately.

• Clients must attend appointments by themselves whenever possible. If you require someone to accompany or assist you, we ask you to make arrangements ahead of time with the clinic. All other persons must wait outside the clinic.

• Please be advised that we ask you not to bring unnecessary items with you – ex: additional bags.

• Our staff are practicing higher protocols for cleaning and we have added additional time between clients to ensure we do a full clean before each client.

We thank you for your cooperation